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  • WHO IS FASTNET AIR FIBER?
    Fastnet Air Fiber is an ISP that allows you to have fast, reliable and unlimited internet access from the comfort of your home or business . Once registered you will be given a Wi-Fi router and/or a rooftop dish if you are in our wireless only area or a Xpon Router if your are in our fiber area that will enable you to have acess to both wireless and cabled internet access.
  • WHAT ARE THE AVAILABLE INTERNET PACKAGES?
    Our available internet packages are based on your needs, View our home page for a service that may best serve your needs
  • HOW DO I SUBSCRIBE TO FASTNET AIR FIBER SERVICE?
    Give us a call on +254711466396 or +254729008434 or email info@fastnetairfiber.com to get in touch with a customer service representative.
  • HOW DO I PAY FOR THE SERVICE?
    You will be assigned a unique customer ID that you will use as the account number when paying using our m-pesa paybill 4001587. If you don't remember your customer ID contact +254711466396 or +254729008434 or email info@fastnetairfiber.com
  • HOW DO I GET ASSISTANCE IN CASE I HAVE QUERIES, ISSUES OR COMPLAINTS?"
    For assistance , please call +254711466396 or +254729008434. You can also email us at info@fastnetairfiber.com
  • DO YOU GUARANTEE ANY OF THE SPEEDS YOU PROVIDE?
    Yes we do, we guarantee 80% of the speeds at all for home and business internet. Dedicated services we guarantee 100% of the speed
  • WHAT AREAS DOES FASTNET AIR FIBER COVER?
    We cover the following areas; Katani, Mlolongo, Kitengela, Utawala, Joska, Kamulu, Lukenya, Syokimau and parts of Embakasi with more areas coming soon
  • DO YOU CHARGE AN INSTALLATION FEE?
    Yes we do. On wireless we charge a one off installation fee of Ksh 8000 plus your subscription amount. On fiber we charge a one off installation fee of Ksh 2500 plus your subscription amount.
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